Shift Supervisor

ctrg; Wisbech; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food production company is seeking a passionate Shift Supervisor for the Wisbech site. This full-time role involves team management, ensuring compliance with policies, and fostering a positive work environment. Key responsibilities include overseeing induction processes, managing shift schedules, and maintaining operational excellence. The ideal candidate will have strong leadership skills and flexibility to work various shifts. Competitive pay rates and benefits, including access to discounted food, are offered. Apply now with your CV for an immediate start!

Benefits

Discounted food membership

Flexible pay options via Wagestream

Accredited employer for Disability Confident

Qualifications

• Experience in a leadership role is beneficial but not required.
• CV required for application.

Responsibilities

• Ensure high standards during induction and onboarding.
• Manage contract demand for labour efficiently.
• Foster positive team dynamics and performance.
• Train and onboard new team members.
• Collaborate with management to improve processes.
• Resolve complaints and inquiries promptly.

Skills

Strong leadership and communication skills

Ability to work independently

Flexibility to work both day and night shifts

Good understanding of health and safety practices

Ability to manage multiple tasks and prioritize effectively

Proficient in using operational systems

Ability to provide excellent customer service

Tools

Microsoft operational systems

Job description

ctrg is looking for a passionate Shift Supervisor to join our client's site in Wisbech, PE13 2RN. Join a sustainable and innovative company that produces and distributes some of the most well-known food brands in the UK and US.

Pay rates and shifts as a Shift Supervisor:

• Training rate - £12.50 p/h
• Full rate - £14.60 p/h
• Working Hours: Day Shift - 07:30-19:30 or Night Shift 19:30-07:30
• Shifts: Working Days: Monday, Tuesday, Thursday, Friday (with flexibility for weekends if required).
• This role requires flexibility to work both day and night shifts, depending on operational needs.

Responsibilities as a shift supervisor:

• Ensure that the induction and onboarding process is completed to the highest standards so that the candidate has an outstanding experience.
• Through effective team management, ensure that contract demand for labour is booked and delivered in line with our KPI's.
• Inspire excellence, ensure that the candidate has an acceptable level of conduct, attendance and performance.
• Support training and onboarding of new team members.
• Collaborate with other supervisors and management to improve processes and productivity.
• Seek to provide positive feedback wherever appropriate, understand any development needs and provide training solutions while monitoring the progress.
• Be approachable and visible to colleagues. Manage any complaint/inquiry to ensure such is adequately resolved in a timely manner.
• Build relationships with our clients helping to build the reputation for the brand and company image.
• Ensure that all activities meet with company and client policy, procedure and relevant legislation.
• Accurately update all systems, trackers and logs in line with standard operating procedures.
• Ensure completion of PDR every 6 months.
• Be familiar and engage with company communications.
• Pursue personal development of skills and knowledge necessary to excel within the role

What we are looking for:

• Strong leadership and communication skills.
• Ability to work independently and make decisions under pressure.
• Flexibility to work both day and night shifts.
• Good understanding of health and safety practices.
• Ability to manage multiple tasks and prioritize effectively
• Proficient in using operational systems ( Microsoft) and reporting tools.
• Ability to provide excellent customer service and handle complaints
• Experience not strictly required, but would be highly beneficial.
• CV required

ctrg have partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

We are a Disability Confident accredited employer, who recognises the diversity of our workforce is the source of our strength, promoting Equal Opportunities for all.

Apply now with CV for an immediate start as a full time Shift Supervisor!

ctrg limited is acting as an employment business in relation to this vacancy.