Shift Supervisor

Mitchells & Butlers PLC; Ilford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading pub brand in Ilford is seeking a Shift Supervisor who will lead a team to ensure exceptional customer service. Responsibilities include managing daily operations, training team members, and maintaining high cleanliness standards. Join the team for flexible shifts and various employee benefits, including discounts and shares.

Benefits

33% discount across all brands

20% discount for friends and family

Financial toolkit (Wagestream)

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Experience in a supervisory or leadership role is preferable.
• Passion for delivering great service.
• Ability to train and develop team members.

Responsibilities

• Lead the team to deliver exceptional guest service.
• Manage day-to-day operations of the pub.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Teamwork

Job description

Overview

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Old Maypole, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Sizzling Pub & Grill, one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Lovedining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety