Shift Manager Restaurants

JR United Kingdom; Skegness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the entertainment sector is seeking a dynamic Shift Manager to lead their team in delivering exceptional guest experiences. This role is pivotal in managing daily operations, ensuring that the team is well-prepared to meet fluctuating guest demands while maintaining high standards. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and the ability to inspire their team. If you are passionate about creating memorable experiences and enjoy a vibrant workplace culture, this could be the perfect opportunity for you.

Qualifications

• Proven leadership experience in a busy restaurant or bar environment.
• Strong ability to train and motivate teams to deliver excellent service.

Responsibilities

• Ensure daily operational plans are fulfilled and team objectives are met.
• Support and coach the team to enhance guest experience and drive sales.

Skills

Leadership

Team Coaching

Customer Service

Operational Management

Flexibility

Education

Experience in F&B Environment

Job description

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Description

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure they deliver a great experience and are also driving any key targets such as add-on sales or promotions.

This is an operational guest-facing role, and all non-guest-facing tasks and activities will be allocated within your working week to allow you to spend the majority of your time within your venue and with our guests.

This role covers a 5-day working week over 7 days, so flexibility is very important.

As with all roles at Butlin’s, no day will be the same. You will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Key Responsibilities

We are looking for an experienced leader from within an F&B environment who can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.

You should have previous experience leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important. This role will include mornings, afternoons, evenings, and weekends.

You should be confident in directing and responding in any situation whilst maintaining consistent brand standards.

The ability to lead, motivate, and engage your team, even during periods of high demand, is important, as well as managing multiple priorities and adapting quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver outstanding results for our teams and guests every day.

About Butlin's

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years, we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult-only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three core values.

If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!