Facilities Electrical Shift Manager

JR United Kingdom; Skegness; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an experienced electrical leader to manage their electrical function at a vibrant resort. This exciting role involves overseeing a dedicated team, ensuring top-notch service, and maintaining high guest satisfaction. You will be responsible for routine maintenance and project works while fostering team engagement and development. If you thrive in a dynamic environment and enjoy leading a team to deliver exceptional experiences, this opportunity is perfect for you. Join a company that values fun and adventure, and help create memorable moments for guests!

Qualifications

• Experienced electrical leader with a focus on guest satisfaction.
• Ability to prioritize workloads and work independently.

Responsibilities

• Manage the electrical team to ensure high service standards.
• Oversee team activities including recruitment and performance.
• Ensure compliance with health and safety policies.

Skills

Electrical Leadership

Fault Finding

HVK License

Team Management

PC/Microsoft Suite Proficiency

Education

18th Edition Electrical Qualification

Job description

Job Description:

About the role

You'll need to have an 18th Edition electrical qualification, as well as an HVK license.

Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.

Leading a team to deliver excellent service and ensure team engagement, you will support daily activities of the electrical team, including routine maintenance, servicing, and repairing of domestic, commercial, and electrical equipment. You will manage project works with both team members and subcontractors, plan and operate the rota including on-call systems, and be available for call-outs if required. A good knowledge of fault finding and installation works is essential.

This role involves a 5-day working week over 7 days, requiring flexibility. Occasional late work and at least one weekend day per week will need to be covered.

As part of the Resorts Management team, you will manage internal teams and external service providers to ensure full compliance with all H&S policies. You will oversee team activities including recruitment, performance, and development, fostering team fulfillment and engagement.

In this role, you should enjoy thinking on your feet, getting involved, and prioritizing guest experience.

About You

We seek an experienced electrical leader capable of supporting the team to deliver excellent service, with a focus on guest satisfaction. Experience in training and coaching in a fun environment is important.

You should have prior leadership experience, the ability to prioritize demanding workloads, work independently, and be proficient with PC/Microsoft Suite. Confidence in directing and responding to various situations while maintaining brand standards is essential. Strong leadership skills to motivate and engage your team, especially during high demand, and the ability to adapt quickly are required.

General Duties & Key Responsibilities

• Managing the team during shifts on key tasks and objectives.
• Driving sales and supporting team efforts in promotions.
• Ensuring stock and propositions are available for guests.
• Monitoring the delivery of a quality guest experience in line with guidelines.
• Capturing guest feedback.
• Providing accurate rotas 3 weeks in advance via SAM and ensuring system accuracy.
• Monitoring NPS and acting on guest feedback.
• Coaching and developing the team to meet departmental goals.
• Upholding Butlin’s Values and Leadership Behaviours.
• Focusing on RPRRT in team rotas.
• Building relationships across the resort, other resorts, and support teams.
• Supporting people tasks from onboarding through employee lifecycle, including PDPs, performance management, and training.

About Butlin's

At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting guests with our energetic breaks. Our culture is highly valued, emphasizing creating smiles, getting involved, and caring for each other. Join us during this exciting time to be part of the fun!