Resort Safety Shift Manager

JR United Kingdom; Skegness; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as a Resort Safety Shift Manager, where your leadership skills will shine in ensuring guest safety and satisfaction. In this role, you will lead a dedicated team during night shifts, fostering a positive environment and enhancing guest experiences. Your expertise in safety compliance and team training will be crucial as you navigate various situations and support your colleagues. This role offers a unique opportunity to be part of a company that values fun, adventure, and teamwork, making a difference in the lives of guests and team members alike.

Qualifications

• Experience in safety or security leadership roles.
• Proven ability to train and coach teams effectively.

Responsibilities

• Ensure team allocation and maximize guest experience.
• Conduct appraisals and support team development.

Skills

Team Leadership

Safety Compliance

Training and Coaching

Guest Relations

Adaptability

Education

SIA License

Level 2 Door Supervision Qualification

First Aid Qualification

Job description

About the role

As Resort Safety Shift Manager, you will carry out tasks on shift to ensure the allocation of team is complete, maximizing positive guest experience in our venues. You will build and develop positive relationships with guests, support team members during shifts to manage workload, and provide feedback to Resort Safety Managers on areas for improvement. Additionally, you will review guest feedback to identify areas for enhancement.

You will conduct individual team member appraisals, coach, and support the team to ensure a highly trained and fulfilled workforce. Your role includes ensuring compliance with relevant legislation and company policies related to Fire, SIA, Licensing, and health & safety. You will also drive team selection, recruitment, retention, and focus on wellbeing.

This role predominantly involves night shifts, with occasional daytime work for training and recruitment. It covers a 5-day working week over 7 days, requiring flexibility. As with all roles at Butlin’s, adaptability and a guest-focused approach are essential.

About You

We seek an experienced leader from within a security or safety environment who can support the team in delivering excellent service. You should have experience in training and coaching teams in dynamic environments, with a focus on safety and quality. Confidence in directing and responding to various situations, motivating teams, and managing multiple priorities is crucial.

You must hold an SIA (Door Supervision) license, Level 2 Door Supervision Qualification, and First Aid Qualification. A driving license is preferred or willingness to obtain one.

About Butlin’s

At Butlin’s, we pride ourselves on fun, excitement, and adventure. For over 80 years, we’ve delighted guests with our lively breaks and vibrant culture. We foster a team environment where creating smiles, getting involved, and caring for each other are core values. Join us during this exciting time to be part of our team!