Facilities Electrical Shift Manager

Butlin's; Skegness; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Facilities Electrical Shift Manager to lead their electrical function at a vibrant resort. This role involves ensuring high service standards while managing a dedicated team. You'll be responsible for daily operations, project management, and compliance with health and safety policies. If you thrive in a dynamic environment and have a passion for delivering exceptional guest experiences, this opportunity is perfect for you. Join a team that values fun, teamwork, and personal growth, and help create memorable experiences for guests.

Qualifications

• Experience in managing electrical functions and leading teams.
• Ability to prioritize workloads and adapt to changing situations.

Responsibilities

• Manage team shifts and ensure quality guest experiences.
• Oversee maintenance and repairs of electrical equipment.

Skills

18th Edition Electrical Qualification

HVK License

Leadership Skills

Fault Finding

Microsoft Suite

Job description

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About the role

You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.

Description

About the role

You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.

Leading a team to deliver excellent service, ensuring team engagement and best practices, you will support daily activities including routine maintenance, servicing, and repairs of domestic, commercial, and electrical equipment. You will manage project works with both team members and subcontractors, plan and operate the rota system including on-call systems, and be available for call-outs as required. A good knowledge of fault finding and installation works is essential.

This role covers a 5-day working week over 7 days, so flexibility is important. Occasional late work and at least 1 weekend day per week coverage are required.

As part of the Resorts Management team, you will manage internal teams and external service providers to ensure full compliance with H&S policies. You will oversee all team activities within the department, including recruitment, performance, and development, supporting team fulfillment and career growth at Butlin’s.

All roles at Butlin’s require adaptability, quick thinking, and prioritizing guest experience.

About You

We seek an experienced electrical leader capable of supporting the team to deliver excellent service, with experience in training and coaching in a fun-filled environment. You should have previous leadership experience, the ability to prioritize demanding workloads, work independently, and operate a PC/Microsoft suite confidently. Confidence in directing and responding to various situations while maintaining brand standards is important. Strong leadership skills to motivate and engage your team, even during high demand, and the ability to manage multiple priorities and adapt quickly are essential.

You should inspire your team to achieve excellent results daily.

General Duties & Key Responsibilities

• Managing team shifts on key tasks and objectives.
• Driving sales, promotions, and supporting team efforts.
• Ensuring stock and propositions are available for guests.
• Monitoring and maintaining quality guest experiences.
• Capturing guest feedback.
• Providing accurate rotas 3 weeks in advance via SAM and ensuring system accuracy.
• Monitoring NPS and acting on guest feedback.
• Coaching and developing the team to meet departmental goals.
• Championing Butlin’s Values and Leadership Behaviours.
• Focusing on RPRRT in team rotas.
• Building strong relationships across the resort and support teams.
• Supporting people tasks from onboarding to performance management and training.

About Butlin's

At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting guests on action-filled family breaks and adult weekenders. Our culture is highly valued by our team, emphasizing creating smiles, getting involved, and caring for each other. Join us during an exciting time to be part of Butlin’s!

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industries: Travel Arrangements

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