Shift Manager: Lead a fast, friendly team & great service

Greggs plc; Newbridge; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay paid weekly

50% discount for you and a family

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Health and Wellbeing app with RemoteGP

Growing holiday entitlement

Share plans for pension and savings

Pension scheme with up to 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs plc is hiring a Shift Manager in the United Kingdom. You will supervise the shop in the absence of the Manager, motivate the team, and ensure a brilliant customer experience across in-shop, delivery, Click+Collect, and drive-thru channels.

Responsibilities include leading by example, preparing products, stocking displays, and keeping the shop clean and welcoming. A strong focus on customer service and inclusivity is essential.

Qualifications

• Reliable with natural leadership and focus on customer service.
• Previous team supervisory experience in a customer-focused environment.
• Availability in required hours.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and cheerfully.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are well stocked with a wide range of products.
• Keep the shop clean, tidy and presentable throughout the shift.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs plc is hiring a Shift Manager in the United Kingdom. You will supervise the shop in the absence of the Manager, motivate the team, and ensure a brilliant customer experience across in-shop, delivery, Click+Collect, and drive-thru channels.

Responsibilities include leading by example, preparing products, stocking displays, and keeping the shop clean and welcoming. A strong focus on customer service and inclusivity is essential.