Shift Manager: Lead a Fast, Friendly Team & Epic Service

Greggs plc; Cumbernauld; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Pension scheme

Employee wellbeing app

Long service awards

Job summary

Greggs plc is seeking a Shift Manager in the United Kingdom. You will lead the shop when the Manager isn’t around, engage and motivate the team, and ensure excellent customer experiences across in-shop, delivery, Click + Collect and drive thru channels.

You’ll be responsible for preparing products, managing ovens, stocking displays, and keeping the shop clean and welcoming. If you value teamwork and exceptional service, join us for a rewarding role.

Qualifications

• Reliable with natural leadership abilities and a passion for exceptional customer service.
• Supportive of an inclusive culture and teamwork.
• Previous team supervisory experience in a customer-focused environment preferred.

Responsibilities

• Lead the shop in the Manager's absence and motivate the team.
• Deliver fast and friendly service to customers and maintain standards.
• Prepare products, cook, and manage ovens to ensure quality.
• Keep displays stocked and shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc is seeking a Shift Manager in the United Kingdom. You will lead the shop when the Manager isn’t around, engage and motivate the team, and ensure excellent customer experiences across in-shop, delivery, Click + Collect and drive thru channels.

You’ll be responsible for preparing products, managing ovens, stocking displays, and keeping the shop clean and welcoming. If you value teamwork and exceptional service, join us for a rewarding role.