Shift Manager: Lead a fast, friendly team & great service

Greggs PLC; Walsall; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing (10% of profits)

Health and Wellbeing App

Holiday entitlement grows with career

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs PLC is seeking a Shift Manager in the United Kingdom to lead the shop when the Manager isn’t on duty. You’ll motivate the team, ensure excellent customer service, and manage day-to-day operations across in-store, delivery, Click+Collect and drive-thru channels.

You’ll receive competitive pay, weekly pay, and a range of benefits including discounts, health and wellbeing support, pension matching, and progression opportunities.

Qualifications

• Reliable with natural leadership abilities and a passion for customer service.
• Experience supervising a team in a fast-paced, customer-focused environment is preferred.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products and manage ovens for in-store offerings.
• Keep displays stocked and shop clean and presentable.
• Support a positive, inclusive culture and teamwork.

Skills

Leadership

Customer service

Reliability

Team supervision

Job description

Greggs PLC is seeking a Shift Manager in the United Kingdom to lead the shop when the Manager isn’t on duty. You’ll motivate the team, ensure excellent customer service, and manage day-to-day operations across in-store, delivery, Click+Collect and drive-thru channels.

You’ll receive competitive pay, weekly pay, and a range of benefits including discounts, health and wellbeing support, pension matching, and progression opportunities.