Shift Manager: Lead a Fast-Paced Team & Delight Customers

Greggs PLC; Spalding; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks on shift

Paid breaks

10% profit share

Health & wellbeing app

Holiday entitlement grows with tenure

Pension scheme (7% match)

Employee assistance app

Job summary

Greggs PLC is seeking a Shift Manager in the United Kingdom to oversee shop operations when the Store Manager is absent. You will motivate the team, ensure guests have a brilliant experience, and coordinate in-store, delivery, Click+Collect and drive-thru channels.

You’ll lead by example, keep ovens running, and maintain a clean, well-stocked store. The role emphasizes customer service, leadership, and daily operational excellence in a fast-paced environment, with weekly pay and benefits aligned

Qualifications

• Reliable and demonstrate natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous team supervisory experience in a similar environment.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and managing ovens.
• Keep displays fully stocked and the shop clean and presentable.

Skills

Leadership

Customer service

Supervisory experience

Job description

Greggs PLC is seeking a Shift Manager in the United Kingdom to oversee shop operations when the Store Manager is absent. You will motivate the team, ensure guests have a brilliant experience, and coordinate in-store, delivery, Click+Collect and drive-thru channels.

You’ll lead by example, keep ovens running, and maintain a clean, well-stocked store. The role emphasizes customer service, leadership, and daily operational excellence in a fast-paced environment, with weekly pay and benefits aligned