Shift Manager: Lead a Fast, Friendly Team & Delight Customers

Greggs PLC; Uckfield; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and wellbeing app

Holiday entitlement grows

Pension scheme

Employee assistance app

Long service awards

Job summary

Greggs PLC is seeking a Shift Manager in the United Kingdom. You will join a team-focused environment, leading staff, ensuring excellent customer service, and maintaining high shop standards.

The role covers in-store operations, online orders, and delivery channels, with responsibilities that adapt to a busy retail bakery setting. Applicants should demonstrate reliable leadership and a customer-first mindset.

Qualifications

• Must have proven leadership in customer-facing environment.
• Experience supervising a team is preferred.
• Committed to delivering excellent customer service.

Responsibilities

• Inspire the team to achieve high shop standards.
• Lead by example in fast, friendly customer service.
• Prepare sandwiches and manage ovens.
• Ensure displays are stocked and shop is clean and presentable.
• Oversee shop operations when the Manager is not on site.

Skills

Leadership

Customer service

Reliability

Job description

Greggs PLC is seeking a Shift Manager in the United Kingdom. You will join a team-focused environment, leading staff, ensuring excellent customer service, and maintaining high shop standards.

The role covers in-store operations, online orders, and delivery channels, with responsibilities that adapt to a busy retail bakery setting. Applicants should demonstrate reliable leadership and a customer-first mindset.