Shift Manager: Lead, Serve Fast, Inspire Great Shifts

Greggs PLC; Antrim; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Annual leave growth

Pension scheme

Employee assistance

Long service awards

Savings and discounts

Job summary

Greggs PLC is seeking a Shift Manager to lead a busy shop and ensure an outstanding customer experience. You will oversee the team when the Manager isn’t present, motivate staff, and ensure the shop runs smoothly across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire the team, manage shifts, prepare products, maintain displays, and keep the store clean and presentable while delivering fast, friendly service.

Qualifications

• Proven leadership and customer-service experience.
• Ability to supervise a team in a fast-paced environment.
• Strong reliability and inclusivity.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Team supervision

Communication

Job description

Greggs PLC is seeking a Shift Manager to lead a busy shop and ensure an outstanding customer experience. You will oversee the team when the Manager isn’t present, motivate staff, and ensure the shop runs smoothly across in-store, delivery, Click+Collect and drive-thru channels.

You will inspire the team, manage shifts, prepare products, maintain displays, and keep the store clean and presentable while delivering fast, friendly service.