Shift Manager — Lead a Fast, Customer-First Team

Greggs plc; Hamilton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Job summary

Greggs plc is hiring a Shift Manager in the United Kingdom. You will join the management team, looking after the shop when the Manager isn’t around and driving a brilliant customer experience across in-store, delivery, Click + Collect and drive‑thru channels.

Typical shifts involve inspiring the team, leading by example, preparing products, keeping displays stocked, and maintaining a clean shop. The role offers weekly pay and a range of employee benefits.

Qualifications

• Previous team supervisory experience in a customer‑focused environment.
• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and ovens management.
• Keep displays fully stocked with variety for customers.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc is hiring a Shift Manager in the United Kingdom. You will join the management team, looking after the shop when the Manager isn’t around and driving a brilliant customer experience across in-store, delivery, Click + Collect and drive‑thru channels.

Typical shifts involve inspiring the team, leading by example, preparing products, keeping displays stocked, and maintaining a clean shop. The role offers weekly pay and a range of employee benefits.