Shift Manager: Inspire a Fast, Customer-First Team

Greggs; Oswestry; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings discounts

Job summary

Greggs is seeking a Shift Manager to oversee shop operations when the Manager is away. You will motivate the team, ensure customers have a brilliant experience, and manage in-shop, delivery, Click + Collect and drive-thru channels.

Typical shifts include leading by example, preparing products, stocking displays, and maintaining a clean environment. The role emphasizes reliable leadership, exceptional customer service, and a friendly approach to every shift.

Qualifications

• Must have prior supervisory experience in a customer-focused environment.
• Reliable with leadership abilities and a passion for service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and operating ovens.
• Keep displays fully stocked with a wide range of choices.
• Ensure the shop is clean, tidy and presentable at all times.

Skills

Team leadership

Customer service

Reliability

Job description

Greggs is seeking a Shift Manager to oversee shop operations when the Manager is away. You will motivate the team, ensure customers have a brilliant experience, and manage in-shop, delivery, Click + Collect and drive-thru channels.

Typical shifts include leading by example, preparing products, stocking displays, and maintaining a clean environment. The role emphasizes reliable leadership, exceptional customer service, and a friendly approach to every shift.