Shift Manager – Lead a Fast, Customer‑First Team

Greggs; England; Remote; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs is seeking a Shift Manager to lead our team and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels. You’ll supervise staff, manage shifts, and uphold brand standards while promoting a warm, fast, and friendly shopping experience.

The role offers weekly pay, staff discounts, free hot drinks, paid breaks, a share in profits, a health app, and a pension plan. Training and progression opportunities are available.

Qualifications

• You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• If you’ve got previous team supervisory experience in a similar environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain high standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked and shop clean and presentable.

Job description

Greggs is seeking a Shift Manager to lead our team and ensure excellent customer service across in-store, delivery, Click + Collect and drive-thru channels. You’ll supervise staff, manage shifts, and uphold brand standards while promoting a warm, fast, and friendly shopping experience.

The role offers weekly pay, staff discounts, free hot drinks, paid breaks, a share in profits, a health app, and a pension plan. Training and progression opportunities are available.