Shift Manager: Lead Team & Delight Customers

Greggs plc; Swadlincote; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app

Growing holiday entitlement

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager in the United Kingdom. You will be part of the management team, looking after the shop when the Manager is away, and you’ll motivate and support the team to deliver a brilliant customer experience across in-shop, delivery, Click+Collect and drive-thru channels.

Your typical shift will involve leading the team, serving customers quickly, preparing products, and keeping shelves stocked while maintaining a neat, inviting shop.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
• You’ll be supportive of an inclusive culture and value diversity.
• If you meet the availability requirements for the role, this may be suitable for you.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and oven management.
• Ensure displays are fully stocked and the shop is clean and presentable.

Skills

Leadership

Customer service

Job description

Greggs plc is seeking a Shift Manager in the United Kingdom. You will be part of the management team, looking after the shop when the Manager is away, and you’ll motivate and support the team to deliver a brilliant customer experience across in-shop, delivery, Click+Collect and drive-thru channels.

Your typical shift will involve leading the team, serving customers quickly, preparing products, and keeping shelves stocked while maintaining a neat, inviting shop.