Shift Manager: Lead a Fast, Friendly Customer Experience

Greggs; Tenby; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday growth

Share plans

Pension scheme

Employee assistance

Long service awards

Savings and discounts

Job summary

Greggs is hiring a Shift Manager to lead shop teams and ensure a brilliant customer experience across in-store and online orders. You’ll motivate colleagues, oversee daily operations, and step in when the Manager isn’t available.

The role involves preparing products, managing ovens, stocking displays, and maintaining a clean, welcoming store environment. The position offers competitive weekly pay, staff discounts, free hot drinks on shift, paid breaks, profit sharing, and a range of wellbeing

Qualifications

• Reliable with natural leadership abilities.
• Experience supervising teams in customer-focused environments.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example, serving customers in a fast and friendly manner.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays fully stocked with a wide selection for customers.
• Maintain a clean, tidy and presentable shop environment.

Skills

People leadership

Customer service

Team supervision

Shift management

Job description

Greggs is hiring a Shift Manager to lead shop teams and ensure a brilliant customer experience across in-store and online orders. You’ll motivate colleagues, oversee daily operations, and step in when the Manager isn’t available.

The role involves preparing products, managing ovens, stocking displays, and maintaining a clean, welcoming store environment. The position offers competitive weekly pay, staff discounts, free hot drinks on shift, paid breaks, profit sharing, and a range of wellbeing