Shift Manager: Lead a Fast, Customer-First Bakery Team

Greggs PLC; Coventry; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Wellbeing app

Growing holiday entitlement

Share plans

Pension matching

Assistance program

Long service awards

Shopping discounts

Job summary

Greggs plc in the United Kingdom invites applications for a Shift Manager to lead the shop when the Manager isn’t around. You’ll inspire the team, engage customers, and ensure swift, friendly service across in-store, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, welcoming shop. If you’ve supervised teams in a customer-focused environment, we want to hear from you.

Qualifications

• Reliable with natural leadership abilities.
• Passion for delivering exceptional customer service.
• Previous supervisory experience in a similar, customer-focused environment.

Responsibilities

• Inspire the team to deliver results and maintain shop standards.
• Lead by example and serve customers quickly and friendly.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked and shop tidy at all times.
• Ensure the shop remains clean and presentable.

Skills

Leadership

Customer service

Reliability

Supervisory experience

Job description

Greggs plc in the United Kingdom invites applications for a Shift Manager to lead the shop when the Manager isn’t around. You’ll inspire the team, engage customers, and ensure swift, friendly service across in-store, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, welcoming shop. If you’ve supervised teams in a customer-focused environment, we want to hear from you.