Shift Manager: Lead a Fast, Customer‑First Team

Greggs PLC; Winchester; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs PLC in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t around, energise the team and ensure excellent customer service across in-store, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while building a supportive, inclusive culture.

We offer competitive pay, weekly pay, staff discounts, free drinks, paid breaks and a range of wellbeing benefits.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliability and natural leadership abilities.
• Commitment to delivering excellent customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and managing ovens.
• Keep displays stocked and shop tidy and presentable.

Skills

Team leadership

Customer service

Shift management

Job description

Greggs PLC in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t around, energise the team and ensure excellent customer service across in-store, delivery, Click+Collect and drive-thru channels.

You’ll prepare products, manage ovens, keep displays stocked, and maintain a clean, presentable shop while building a supportive, inclusive culture.

We offer competitive pay, weekly pay, staff discounts, free drinks, paid breaks and a range of wellbeing benefits.