Shift Manager: Lead a Fast, Customer-First Bakery Team

Greggs PLC; Altofts; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Job summary

Greggs plc is seeking a Shift Manager to lead the shop when the Store Manager is not on site. You will motivate the team, ensure excellent customer experiences, and manage daily operations including food preparation and oven maintenance.

With a focus on teamwork, inclusivity, and delivering great value, you will help ensure store standards are met while supervising staff across channels such as in-store and online orders. Competitive pay and benefits accompany the role.

Qualifications

• Natural leadership abilities and a passion for delivering excellent customer service.
• Experience supervising teams in a fast-paced retail environment.
• Reliable and committed with a collaborative mindset toward an inclusive culture.

Responsibilities

• Inspire the team to deliver outstanding results and uphold store standards.
• Lead by example and engage customers in a fast, friendly manner.
• Prepare products such as sandwiches and manage ovens.
• Keep displays well stocked with a wide range of choices.
• Maintain a clean, tidy and presentable shop environment.

Skills

Leadership

Customer service

Supervisory experience

Reliability

Job description

Greggs plc is seeking a Shift Manager to lead the shop when the Store Manager is not on site. You will motivate the team, ensure excellent customer experiences, and manage daily operations including food preparation and oven maintenance.

With a focus on teamwork, inclusivity, and delivering great value, you will help ensure store standards are met while supervising staff across channels such as in-store and online orders. Competitive pay and benefits accompany the role.