Shift Manager - Lead a Customer-First Team (Part-Time)

Greggs; Perth; On-site; GBP 28,930,000 - 33,062,000; Part time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme (7% matching)

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs in Perth is seeking a Shift Manager to lead daily operations and act as a trusted point of contact when the Store Manager is away. You will engage and motivate the team, ensuring they have what they need to deliver an outstanding customer experience across in-store, delivery, Click+Collect and drive-thru channels.

As a Shift Manager, you will inspire staff, serve customers quickly and warmly, and oversee product preparation, display management and shop presentation.

Qualifications

• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Previous team supervisory experience in a similar customer-focused environment is desirable.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Job description

Greggs in Perth is seeking a Shift Manager to lead daily operations and act as a trusted point of contact when the Store Manager is away. You will engage and motivate the team, ensuring they have what they need to deliver an outstanding customer experience across in-store, delivery, Click+Collect and drive-thru channels.

As a Shift Manager, you will inspire staff, serve customers quickly and warmly, and oversee product preparation, display management and shop presentation.