Shift Manager — Lead a Customer-First Retail Team (16h)

Greggs; Paisley; On-site; GBP 16,046,000 - 17,358,000; Part time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health app

Holiday growth

Share plans

Pension scheme

Employee assistance

Long service awards

Savings and discounts

Job summary

Greggs is seeking a Shift Manager in Paisley to lead the shop when the Manager isn’t present and to motivate the team to deliver exceptional customer service. You will oversee daily operations, ensure product quality, and maintain clean, well-presented displays.

You’ll be responsible for preparing products, serving customers across channels, and creating a positive, inclusive environment while driving sales and shop standards. Benefits include discounts, breaks, and profit-sharing opportunities.

Qualifications

• Must have reliable leadership abilities and a passion for delivering excellent customer service.
• Experience supervising teams in a customer-focused environment is preferred.
• A positive attitude and inclusive culture awareness are valued.

Responsibilities

• Inspire the team to deliver great results and maintain high shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and oven management.
• Ensure shop displays are stocked and presentable at all times.
• Keep the shop clean, tidy and welcoming.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs is seeking a Shift Manager in Paisley to lead the shop when the Manager isn’t present and to motivate the team to deliver exceptional customer service. You will oversee daily operations, ensure product quality, and maintain clean, well-presented displays.

You’ll be responsible for preparing products, serving customers across channels, and creating a positive, inclusive environment while driving sales and shop standards. Benefits include discounts, breaks, and profit-sharing opportunities.