Shift Manager: Inspire a Fast, Customer-First Team

Greggs plc; Kirkcaldy; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health app

Holiday entitlement growth

Share plans

Pension matched up to 7%

Employee assistance app

Long service awards

Savings discounts

Job summary

Greggs plc in Scotland is seeking a Shift Manager to look after the shop when the Manager isn’t around, lead a team and ensure a brilliant customer experience across in-store, delivery, Click + Collect and drive-thru.

You’ll prepare products, manage ovens, keep displays stocked, and keep the shop clean and presentable. The role offers competitive pay weekly, colleague discounts, and benefits.

Qualifications

• Leadership and customer service excellence.
• Experience supervising a team in a customer‑facing environment.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and politely.

Skills

Leadership

Customer Service

Team supervision

Shop operations

Job description

Greggs plc in Scotland is seeking a Shift Manager to look after the shop when the Manager isn’t around, lead a team and ensure a brilliant customer experience across in-store, delivery, Click + Collect and drive-thru.

You’ll prepare products, manage ovens, keep displays stocked, and keep the shop clean and presentable. The role offers competitive pay weekly, colleague discounts, and benefits.