Shift Manager - Lead a Customer-First Retail Team

Greggs; Hollins; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

We share 10% of all our profits with ь

Health and Wellbeing App

Holiday entitlement that grows with us

Colleague share plans

Pension scheme to match up to 7%

Confidential employee assistance app

Job summary

Greggs is seeking a Shift Manager to join our Retail team at Pilsworth Road, Bury. You’ll lead the shop when the Manager isn’t on duty, motivate the team, and ensure excellent service across in-store, delivery, Click+Collect and drive-thru channels.

Expect to inspire and develop staff, keep stock levels high, and maintain shop presentation. Experience in a supervisory role in a similar retail environment is preferred; interview will discuss shift patterns and availability.

Qualifications

• Proven leadership and natural ability to motivate a team.
• Strong commitment to delivering exceptional customer service.
• Previous supervisory experience in a similar, customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches and ovens management.
• Keep displays fully stocked with a wide range of products.
• Maintain a clean, tidy and presentable shop.

Skills

Leadership

Customer service

Team supervision

Tools

Point of sale systems

Job description

Greggs is seeking a Shift Manager to join our Retail team at Pilsworth Road, Bury. You’ll lead the shop when the Manager isn’t on duty, motivate the team, and ensure excellent service across in-store, delivery, Click+Collect and drive-thru channels.

Expect to inspire and develop staff, keep stock levels high, and maintain shop presentation. Experience in a supervisory role in a similar retail environment is preferred; interview will discuss shift patterns and availability.