Shift Manager: Inspire Teams & Elevate Customer Experience

Greggs plc; Moor Row; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free hot drinks

Paid breaks

10% profit sharing

Remote GP & Physiotherapy app

Holiday entitlement growth

Share plans for the team

Pension scheme 7% match

Employee assistance app

Long service awards

Savings & discounts

Job summary

Greggs plc is seeking a Shift Manager to lead a team and ensure excellent customer service across in-shop and delivery channels when the Manager isn’t on duty. You’ll motivate staff, manage daily operations, and help provide a brilliant customer experience.

You will inspire colleagues, oversee product preparation, maintain displays, and ensure the shop is clean and well-presented. Previous supervisory experience in a customer-focused environment is preferred.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Job description

Greggs plc is seeking a Shift Manager to lead a team and ensure excellent customer service across in-shop and delivery channels when the Manager isn’t on duty. You’ll motivate staff, manage daily operations, and help provide a brilliant customer experience.

You will inspire colleagues, oversee product preparation, maintain displays, and ensure the shop is clean and well-presented. Previous supervisory experience in a customer-focused environment is preferred.