Shift Leader: Inspire Teams, Delight Customers

Greggs plc; Bletchley; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing (10%)

Health and wellbeing app

Job summary

Greggs plc is seeking a Shift Manager to lead a store team across multiple channels, including in-shop and delivery. You will step in for the Store Manager when needed, motivate staff, and ensure a brilliant customer experience on every shift.

Expect to manage food preparation, ovens, stock displays, and a clean, tidy shop. Previous supervisory experience in a customer-focused environment is preferred, with weekly pay and a range of colleague benefits.

Qualifications

• Leadership and motivational skills for a busy store environment.
• Strong customer service orientation and problem solving.
• Experience supervising a front-line team in a customer-focused setting.

Responsibilities

• Inspire the team to deliver excellent service and maintain store standards.
• Lead by example, serving customers quickly and warmly.
• Prepare food items and oversee oven management during shifts.
• Ensure displays are stocked and the shop stays clean and presentable.

Skills

Team leadership

Customer service

Staff supervision

Job description

Greggs plc is seeking a Shift Manager to lead a store team across multiple channels, including in-shop and delivery. You will step in for the Store Manager when needed, motivate staff, and ensure a brilliant customer experience on every shift.

Expect to manage food preparation, ovens, stock displays, and a clean, tidy shop. Previous supervisory experience in a customer-focused environment is preferred, with weekly pay and a range of colleague benefits.