Shift Lead: Inspire Teams & Deliver Brilliant Service

Greggs plc; Harrogate; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Colleague discount

Free hot drinks on shift

Paid breaks

Profit sharing (10%)

Health & wellbeing app

Holiday entitlement growth

Share plans

Pension matching 7%

Employee assistance app

Long service awards

Discounts for shopping

Résumé du poste

Greggs plc is seeking a Shift Manager to lead a shop team and ensure excellent customer service across in-store and online channels. You’ll cover shifts when the Manager isn’t present, motivate staff, and ensure the shop runs smoothly and safely.

The role emphasizes reliability, leadership, and a passion for delivering a great customer experience. Previous supervisory experience in a customer-focused environment is desirable, and we welcome candidates who value an inclusive culture.

Qualifications

• Demonstrated leadership and reliability in a customer-focused environment.
• Experience supervising a small team is preferred.
• Strong commitment to delivering excellent customer service.

Responsabilités

• Inspire the team to deliver results and uphold high shop standards.
• Lead by example and serve customers quickly and politely.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked with a wide range of choices.
• Maintain a clean, tidy, and presentable shop environment.

Connaissances

Leadership

Customer service

Team supervision

Reliability

Description du poste

Greggs plc is seeking a Shift Manager to lead a shop team and ensure excellent customer service across in-store and online channels. You’ll cover shifts when the Manager isn’t present, motivate staff, and ensure the shop runs smoothly and safely.

The role emphasizes reliability, leadership, and a passion for delivering a great customer experience. Previous supervisory experience in a customer-focused environment is desirable, and we welcome candidates who value an inclusive culture.