Shift Manager: Inspire a friendly, fast-paced cafe team

Greggs PLC; Dewsbury; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement

Share plans

Pension scheme

Employee assistance app

Longservice awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to lead the shop in the absence of the Store Manager, ensuring staff are motivated and customers enjoy a brilliant experience across in-store and online orders.

You will supervise the team, prepare products, manage ovens, and keep displays stocked while maintaining a clean, welcoming environment. The role emphasizes leadership, reliability, and exceptional service on every shift.

Qualifications

• Must have reliable leadership abilities and experience supervising a team.
• Passion for delivering exceptional customer service.
• Experience in a customer-focused environment is advantageous.

Responsibilities

• Inspire the team to deliver great results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays stocked and shop clean and presentable.
• Support the shop when the Manager isn’t on shift.

Skills

Leadership

Customer service

Team motivation

Job description

Greggs plc is seeking a Shift Manager to lead the shop in the absence of the Store Manager, ensuring staff are motivated and customers enjoy a brilliant experience across in-store and online orders.

You will supervise the team, prepare products, manage ovens, and keep displays stocked while maintaining a clean, welcoming environment. The role emphasizes leadership, reliability, and exceptional service on every shift.