Shift Manager: Lead Team & Customer Experience

Greggs plc; Bradley Stoke; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit share

Health and Wellbeing App

Holiday entitlement grows

Pension scheme

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs plc is hiring a Shift Manager to lead the shop when the Manager isn’t on site. You’ll inspire the team, model fast, friendly service and ensure our customers have a brilliant experience whether they order in-store or online. You’ll also prepare a range of freshly made products and keep ovens working smoothly.

Keep displays stocked, maintain high shop standards, and support an inclusive culture. The role offers perks like colleague discounts, free drinks on shift, paid breaks and a share

Qualifications

• Must have previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities and a passion for service.
• Believes in an inclusive culture and welcoming all colleagues.

Responsibilities

• Inspire the team to deliver results and maintain high standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and ovens management.
• Keep displays stocked with a wide choice for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs plc is hiring a Shift Manager to lead the shop when the Manager isn’t on site. You’ll inspire the team, model fast, friendly service and ensure our customers have a brilliant experience whether they order in-store or online. You’ll also prepare a range of freshly made products and keep ovens working smoothly.

Keep displays stocked, maintain high shop standards, and support an inclusive culture. The role offers perks like colleague discounts, free drinks on shift, paid breaks and a share