Shift Manager - Inspire a Fast, Customer-First Team

Greggs plc; Cheadle; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health & Wellbeing App

Growing holiday entitlement

Share plans

Pension matching 7%

Employee assistance app

Long service awards

Savings & discounts

Job summary

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn't around, focusing on customer-first service across in-store, delivery, Click + Collect and drive-thru. You will inspire and motivate the team, prepare products, manage ovens, keep displays stocked, and ensure a clean, welcoming environment.

We value inclusivity and look for candidates with supervisory experience and a passion for service.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Passion for delivering excellent customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and politely.
• Prepare products, including making sandwiches and managing ovens.
• Keep displays stocked and shop tidy and presentable.
• Supportive of an inclusive culture and values diversity.

Skills

Leadership

Customer service

Team motivation

Reliability

Job description

Greggs plc is seeking a Shift Manager to lead the shop when the Manager isn't around, focusing on customer-first service across in-store, delivery, Click + Collect and drive-thru. You will inspire and motivate the team, prepare products, manage ovens, keep displays stocked, and ensure a clean, welcoming environment.

We value inclusivity and look for candidates with supervisory experience and a passion for service.