Shift Leader — Inspire a Fast, Customer-First Team

Greggs plc; Fakenham; Vor Ort; GBP 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health & wellbeing app

Pension with up to 7% match

Colleague share plans

Long service awards

Savings discounts

Zusammenfassung

Greggs plc is seeking a Shift Manager to lead a shop team and look after the store when the Manager is away. You will motivate colleagues, ensure tasks are completed, and create an exceptional customer experience across in-shop, delivery, Click + Collect and drive-thru channels.

Responsibilities include inspiring the team, leading by example with fast, friendly service, preparing products, keeping displays stocked, and maintaining a clean shop environment.

Qualifikationen

• Demonstrated leadership and ability to motivate a team.
• Strong commitment to delivering exceptional customer service.
• Prior supervisory experience in a customer-focused environment.

Aufgaben

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing the ovens.
• Keep displays fully stocked with a wide range of products.
• Maintain a clean, tidy and presentable shop at all times.

Kenntnisse

Team leadership

Customer service

Supervisory experience

Jobbeschreibung

Greggs plc is seeking a Shift Manager to lead a shop team and look after the store when the Manager is away. You will motivate colleagues, ensure tasks are completed, and create an exceptional customer experience across in-shop, delivery, Click + Collect and drive-thru channels.

Responsibilities include inspiring the team, leading by example with fast, friendly service, preparing products, keeping displays stocked, and maintaining a clean shop environment.