Shift Manager - Fast-Casual Leadership & Growth Perks

Shiftlife Assuranceall; Retford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

An achievable bonus scheme worth up to

An additional Secret Shopper bonus

Long service Love2Shop voucher reward

28 Days paid holiday

Paid breaks

Free burgers, fries and shakes while >

Life assurance

All employees get

Job summary

Five Guys is seeking a Shift Manager to lead from the front on busy shifts, manage the dining area, and ensure an outstanding guest experience. You will support the General Manager in delivering top-quality burgers and fries while maintaining a fun, high-energy work environment.

Ideal candidates have at least 1 year of management experience in a high-volume hospitality setting, a focus on customer satisfaction and profitability, and the ability to lead a team with energy and integrity on varied

Qualifications

• Experience: Ideally at least 1 year of management experience in a similar role within high-volume hospitality or QSR.
• Customer Satisfaction: Obsessed with guest experience and able to show improvements in satisfaction scores.
• Financial Responsibility: Understands profitable shift operations, breaks, waste, and staffing.
• Leadership: Hands-on leader who motivates and develops the crew.
• Operational Excellence: Knowledge of Food Hygiene and Health & Safety standards.
• Flexibility: Available for varying shifts, including evenings, weekends, holidays.

Responsibilities

• Lead from the front on the line and in the dining area.
• Support the General Manager in delivering burgers and fries and ensuring a top customer experience.
• Create an awesome working environment aligned with company values.
• Ensure every customer is delighted with their order and handle complaints promptly.
• Keep shifts running smoothly and ensure adherence to standards and values.

Job description

Five Guys is seeking a Shift Manager to lead from the front on busy shifts, manage the dining area, and ensure an outstanding guest experience. You will support the General Manager in delivering top-quality burgers and fries while maintaining a fun, high-energy work environment.

Ideal candidates have at least 1 year of management experience in a high-volume hospitality setting, a focus on customer satisfaction and profitability, and the ability to lead a team with energy and integrity on varied