Shift Leader: Service, Safety & Team Mastery

Greene King; Huddersfield; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Career development & apprenticeships

Brand discounts for you and family

Employee assistance program

Maternity and paternity policies

Menopause friendly employer

Inns & hotels discounts

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide a busy pub shift and ensure guests have a memorable experience. You’ll lead by example, deputise for management when needed, and coordinate the team to keep service smooth and standards high.

You'll ensure the bar operates safely, legally, and efficiently, while modelling excellent customer service and a can-do attitude. If you thrive in a fast-paced hospitality environment, apply now to join our team.

Qualifications

• Experience leading hospitality teams during busy shifts.
• Ability to deputise for management and resolve issues.
• Strong organisational skills to coordinate a team during peak times.
• Knowledge of safety, legality and cleanliness standards in a bar.
• Excellent customer service and attention to detail.

Responsibilities

• Provide customers with a heartfelt and memorable experience every visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Keep the bar safe, legal, and clean and address issues quickly.

Skills

Team leadership

Customer service

Communication

Problem solving

English proficiency

Job description

Greene King is seeking a Team Leader to guide a busy pub shift and ensure guests have a memorable experience. You’ll lead by example, deputise for management when needed, and coordinate the team to keep service smooth and standards high.

You'll ensure the bar operates safely, legally, and efficiently, while modelling excellent customer service and a can-do attitude. If you thrive in a fast-paced hospitality environment, apply now to join our team.