Shift Leader - Retail Team Lead | Flexible Hours

Tesco; Fazeley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Flexible working

Colleague discount

Wellbeing services

Life cover & pension

Benefits package

Uniform provided

Job summary

Tesco Shift Lead is a store-based leadership role focused on delivering an exceptional in-store experience. You will supervise the team, coordinate across departments, and ensure smooth day-to-day operations while upholding high service standards.

Applicants must be 18+, have prior team-lead or management experience in fast-paced retail, and be able to motivate and coach staff. The role offers flexible hours and guaranteed minimum hours with opportunities for progression.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer-service focus and ability to resolve issues quickly.

Responsibilities

• Lead the team to deliver a great customer experience in-store.
• Work across all store areas and be the go-to person for day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence.
• Make balanced decisions and adapt to change.
• Coach colleagues and model excellent service.
• Seek opportunities to serve customers and the community.

Skills

Team leadership

Customer service

Job description

Tesco Shift Lead is a store-based leadership role focused on delivering an exceptional in-store experience. You will supervise the team, coordinate across departments, and ensure smooth day-to-day operations while upholding high service standards.

Applicants must be 18+, have prior team-lead or management experience in fast-paced retail, and be able to motivate and coach staff. The role offers flexible hours and guaranteed minimum hours with opportunities for progression.