Shift Leader: Flexible Hours, Team Leadership & Service

Tesco; Hyndburn; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead to oversee in-store operations and guide a team through daily tasks. You will lead by example, ensure high standards of customer service, and act as a key point of contact for colleagues across all store areas.

Applicants should have prior team-leading experience in a fast-paced retail setting and be at least 18 years old. The role offers part-time or full-time options with a focus on flexibility and career growth within Tesco.

Qualifications

• Experience in team lead or supervisory role in a fast-paced retail environment.

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Coordinate across store areas and colleagues to handle day-to-day queries.
• Build positive, inclusive relationships and support the team’s performance.
• Lead the store in the Manager’s absence and make flexible decisions.
• Coach colleagues and model excellent customer service.
• Seek opportunities to serve customers and the community daily.

Job description

Tesco is seeking a Shift Lead to oversee in-store operations and guide a team through daily tasks. You will lead by example, ensure high standards of customer service, and act as a key point of contact for colleagues across all store areas.

Applicants should have prior team-leading experience in a fast-paced retail setting and be at least 18 years old. The role offers part-time or full-time options with a focus on flexibility and career growth within Tesco.