Shift Leader - Retail Team, Flexible Hours

Tesco UK; Chatteris; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco UK in the United Kingdom is seeking a Shift Lead to oversee daily store operations and deliver a great customer experience.

You’ll lead the team across departments, respond to queries, model excellent service, and adapt to changing store needs. You must be 18 or over to apply. We offer flexible hours with a minimum guarantee of 16 hours per week; shifts from 12 hours are available in some locations.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Ability to deliver excellent customer service and teamwork.
• Strong communication and problem-solving skills.

Responsibilities

• Lead the in-store team to deliver a great customer experience.
• Coordinate across departments to support daily operations.
• Model excellent service and inclusivity for customers and colleagues.
• Provide guidance in the manager’s absence and make balanced decisions.
• Stay adaptable and communicate effectively with the team.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK in the United Kingdom is seeking a Shift Lead to oversee daily store operations and deliver a great customer experience.

You’ll lead the team across departments, respond to queries, model excellent service, and adapt to changing store needs. You must be 18 or over to apply. We offer flexible hours with a minimum guarantee of 16 hours per week; shifts from 12 hours are available in some locations.