Shift Leader - Lead a Dynamic Retail Team (Flexible Hours)

Tesco; Hollywater; On-site; GBP 13,000 - 17,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Employee discounts

Uniform provided

Job summary

Tesco is hiring a Shift Lead in the United Kingdom. You’ll supervise store teams, guide daily operations across departments, and ensure a great customer experience through hands-on leadership and collaboration. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores.

The role guarantees a minimum of 16 hours per week, with some locations offering 12-hour roles. Shifts are scheduled in advance with at least three weeks’ notice; you must be 18 or over.

Qualifications

• Experience in team lead/management in fast-paced retail.
• Strong role model delivering excellent service and meeting customer needs.
• Clear communicator to keep the team informed.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and answer day-to-day queries.
• Build inclusive relationships to help colleagues perform their best.
• Lead the store in the Manager’s absence.
• Make balanced decisions and adapt to change.
• Coach colleagues and provide feedback on service.
• Seek opportunities to serve customers, communities, and planet.

Skills

Team leadership

Customer service

Relationship building

Communication

Leadership

Job description

Tesco is hiring a Shift Lead in the United Kingdom. You’ll supervise store teams, guide daily operations across departments, and ensure a great customer experience through hands-on leadership and collaboration. Pay starts at £15.59 per hour, rising to £16.86 in M25 stores.

The role guarantees a minimum of 16 hours per week, with some locations offering 12-hour roles. Shifts are scheduled in advance with at least three weeks’ notice; you must be 18 or over.