Shift Leader: Lead & Inspire in Retail, Flexible Hours

Tesco UK; Trafford; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Minimum 16 hours per week

Flexible working

Additional payments in some locations

Job summary

Tesco UK is seeking a Shift Lead to guide store teams, ensure great customer experiences, and manage daily operations within the assigned shifts. The role includes leading by example, coordinating tasks, and acting as the go-to person during the Manager's absence.

Availability includes Wednesday, Friday, and Saturday evenings; minimum 16 hours per week; some locations offer additional payments. Must be 18 or over; commitment to flexible working and inclusive environment.

Qualifications

• Experience in team leadership or management in a fast-paced retail environment.
• Strong customer service and communication skills.
• Ability to lead store operations and coach colleagues.

Responsibilities

• Lead in-store teams to deliver a great customer experience.
• Oversee day-to-day store operations and respond to queries.
• Coach colleagues and provide feedback to drive performance.
• Support store management in absence of the Manager.

Skills

Team leadership

Customer service

Retail operations

Job description

Tesco UK is seeking a Shift Lead to guide store teams, ensure great customer experiences, and manage daily operations within the assigned shifts. The role includes leading by example, coordinating tasks, and acting as the go-to person during the Manager's absence.

Availability includes Wednesday, Friday, and Saturday evenings; minimum 16 hours per week; some locations offer additional payments. Must be 18 or over; commitment to flexible working and inclusive environment.