Shift Leader: Flexible Retail Leadership & Team Coach

Tesco; Rochdale; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague discount

Wellbeing services

Life cover and pension

Job summary

Tesco is looking for a Shift Lead to join our stores in the United Kingdom. You will lead a team to deliver a great in-store experience, support day-to-day operations and be the go-to person for colleagues.

The role offers flexible hours, a minimum guaranteed 16 hours per week, and opportunity to grow within a busy retail environment. You will manage shifts within availability windows, communicate clearly, and model excellent customer service.

Qualifications

• Leadership experience in fast-paced retail.
• Strong service orientation and customer focus.
• Clear communication and team motivation.

Responsibilities

• Lead the store team to deliver great in-store experience.
• Work across all store areas and handle day-to-day queries.
• Coach colleagues and model excellent service.
• Make balanced decisions and adapt to change.
• Support customers, communities, and planet daily.

Job description

Tesco is looking for a Shift Lead to join our stores in the United Kingdom. You will lead a team to deliver a great in-store experience, support day-to-day operations and be the go-to person for colleagues.

The role offers flexible hours, a minimum guaranteed 16 hours per week, and opportunity to grow within a busy retail environment. You will manage shifts within availability windows, communicate clearly, and model excellent customer service.