Shift Lead - Retail Team Leader (Flexible Hours)

Tesco Retail; Trafford; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco Retail in the United Kingdom is seeking a Shift Lead to manage the store team and deliver a great customer experience across all areas of the store. You will be the go-to person for day-to-day operations, coaching colleagues and modelling excellent service.

The role requires strong leadership, clear communication, and a flexible approach to working patterns. Minimum 16 hours per week with some roles down to 12 hours; availability windows apply and applicants must be 18 or over.

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong role model with a passion for delivering great service.
• Clear communicator to keep the team well informed.
• Motivates and inspires the team to deliver results.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Retail experience

Job description

Tesco Retail in the United Kingdom is seeking a Shift Lead to manage the store team and deliver a great customer experience across all areas of the store. You will be the go-to person for day-to-day operations, coaching colleagues and modelling excellent service.

The role requires strong leadership, clear communication, and a flexible approach to working patterns. Minimum 16 hours per week with some roles down to 12 hours; availability windows apply and applicants must be 18 or over.