Shift Leader: Retail Team Coach, Flexible Hours

Tesco UK; Antrim; On-site; GBP 21,000 - 25,000; Full time

Job summary

Tesco UK is looking for a Shift Leader to manage duty shifts, coordinate a busy store team, and ensure excellent customer service. You will lead from the front, coach colleagues, and help maintain a clean, well-stocked store while prioritising safety and store performance.

You will be part of a diverse team, with a focus on delivering great service to customers and supporting colleagues across shifts. This role emphasizes leadership, flexibility, and commitment to Tesco's standards.

Qualifications

• Must be 18 years or older.
• Able to work across the advertised shifts including mornings and evenings.
• Flexibility to cover store duties and peak times.

Responsibilities

• Work in a fast-paced retail environment with variety.
• Take ownership of running duty shifts and coordinating the team.
• Provide excellent customer service and ensure customer needs are met.
• Coach colleagues and give constructive feedback to improve service.
• Support store safety and maintain a well-presented store.
• Assist managers with store performance actions and initiatives.
• Lead by example and set high standards for the team.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK is looking for a Shift Leader to manage duty shifts, coordinate a busy store team, and ensure excellent customer service. You will lead from the front, coach colleagues, and help maintain a clean, well-stocked store while prioritising safety and store performance.

You will be part of a diverse team, with a focus on delivering great service to customers and supporting colleagues across shifts. This role emphasizes leadership, flexibility, and commitment to Tesco's standards.