Retail Shift Lead: Flexible Hours & Team Coach

Tesco UK; Tees Valley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Job summary

Tesco UK is seeking a Shift Lead to guide a fast-paced store team and deliver outstanding customer service. You will lead daily operations across store areas, ensuring smooth running and a welcoming shopping environment.

The role requires strong leadership, excellent communication, and a passion for serving customers. Flexible shifts and inclusive teamwork are core to the position, with development opportunities within Tesco UK.

Qualifications

• Experience leading a team in fast-paced retail.
• Strong communication and customer service skills.
• Flexible and adaptive to changing store needs.

Responsibilities

• Lead store team to deliver great in-store experiences for customers.
• Coordinate across store areas and be the point of contact for daily queries.
• Foster positive, inclusive relationships to help colleagues perform at their best.
• Step in to lead the store in the Manager’s absence when needed.
• Coach colleagues, give feedback and model great service.
• Support a flexible, 18+ working environment and safety standards.

Skills

Team Leadership

Teamwork

Communication

Customer focus

Job description

Tesco UK is seeking a Shift Lead to guide a fast-paced store team and deliver outstanding customer service. You will lead daily operations across store areas, ensuring smooth running and a welcoming shopping environment.

The role requires strong leadership, excellent communication, and a passion for serving customers. Flexible shifts and inclusive teamwork are core to the position, with development opportunities within Tesco UK.