Shift Leader: Flexible Hours, Team Coaching, Impact

TESCO UK; Royston; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Flexible working

Guaranteed hours

Job summary

Tesco UK is hiring a Shift Leader to help run busy store operations in the UK. You will lead a small team, coach colleagues, and ensure excellent customer service while maintaining a safe store environment.

The role offers flexible hours, a starting hourly rate with progression, and the chance to develop through a dynamic retail team with a focus on customer satisfaction and operational excellence.

Qualifications

• Experience in retail customer service.
• Ability to lead a small team and manage shift coverage.

Responsibilities

• Lead a team to deliver store operations and customer service.
• Provide on-the-job coaching to improve service levels.
• Ensure a safe, welcoming and well-organised store environment.
• Build strong relationships with colleagues to foster teamwork.
• Be the lead on shifts when required and manage coverage.
• Support flexible working and adapt to changing store needs.

Skills

Customer service

Team leadership

Job description

Tesco UK is hiring a Shift Leader to help run busy store operations in the UK. You will lead a small team, coach colleagues, and ensure excellent customer service while maintaining a safe store environment.

The role offers flexible hours, a starting hourly rate with progression, and the chance to develop through a dynamic retail team with a focus on customer satisfaction and operational excellence.