Shift Leader — Lead Store Team with Flexible Hours

Tesco UK; Rugeley; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco UK is seeking a Shift Lead to guide store teams and deliver outstanding customer service. You will lead daily operations, schedule shifts, and act as a go-to contact for operational queries.

Strong leadership and communication will help you motivate colleagues and maintain a welcoming store environment. Ideal candidates have experience in fast-paced retail, a passion for service, and a readiness to adapt to changing store needs.

Qualifications

• Experience leading teams in a fast-paced retail environment.
• Strong customer service mindset and problem-solving ability.
• Clear communicator who keeps the team informed and supported.

Responsibilities

• Lead store team to deliver a great customer experience.
• Cover day-to-day operations and respond to in-store needs.
• Coach colleagues and model excellent service.
• Ensure inclusive, positive team environment and effective communication.

Skills

Team leadership

Customer service

Communication

Decision making

Job description

Tesco UK is seeking a Shift Lead to guide store teams and deliver outstanding customer service. You will lead daily operations, schedule shifts, and act as a go-to contact for operational queries.

Strong leadership and communication will help you motivate colleagues and maintain a welcoming store environment. Ideal candidates have experience in fast-paced retail, a passion for service, and a readiness to adapt to changing store needs.