Shift Lead – Bar & Guest Experience Champion

Greene King; Chester; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Career progression

Employee discounts 33%

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream

Retail discounts up to 30%

Job summary

Greene King’s Pub & Grill is seeking a Team Leader to guide a busy shift, ensuring excellent service and smooth operation. You’ll mentor the team, uphold high standards, and ensure customers are kept happy, while maintaining safety and cleanliness of the bar and premises.

Join a franchise known for development, employee discounts, and supportive policies, with opportunities to progress across Greene King brands.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Customer service

Leadership

Adaptability

Positive attitude

Job description

Greene King’s Pub & Grill is seeking a Team Leader to guide a busy shift, ensuring excellent service and smooth operation. You’ll mentor the team, uphold high standards, and ensure customers are kept happy, while maintaining safety and cleanliness of the bar and premises.

Join a franchise known for development, employee discounts, and supportive policies, with opportunities to progress across Greene King brands.