Pub Team Leader: Lead Shifts, Deliver Welcoming Service

Greene King; Upton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Staff discounts

Employee assistance program

Parental leave

Menopause friendly

Referral bonus

Wagestream

Retail discounts

Job summary

Greene King is seeking a Team Leader to guide a pub team, ensuring smooth shifts, high standards, and excellent customer experiences. You will support the management team and maintain a safe, welcoming bar environment, while modelling professional service and teamwork.

Strong English communication, attention to detail, and the ability to adapt during busy periods are essential. Join a brand with a rich community pub heritage and opportunities for development.

Qualifications

• A great eye for detail and high standards.
• Be a role model for service with a warm welcome.
• Think on your feet and adapt during busy shifts.
• Able to speak and write English clearly.
• Team player with a positive can-do attitude.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues.
• Organise and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, and clean.

Skills

Attention to detail

Customer service

Team leadership

English proficiency

Job description

Greene King is seeking a Team Leader to guide a pub team, ensuring smooth shifts, high standards, and excellent customer experiences. You will support the management team and maintain a safe, welcoming bar environment, while modelling professional service and teamwork.

Strong English communication, attention to detail, and the ability to adapt during busy periods are essential. Join a brand with a rich community pub heritage and opportunities for development.