Retail Shift Leader: Flexible Hours & Inclusive Team

Tesco UK; Gloucester; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to guide in-store teams and ensure outstanding customer experiences. You will be the go-to person for daily operations, coach colleagues, and help maintain a welcoming, efficient store environment that reflects our focus on customers and colleagues alike.

We value quick thinking, strong communication, and a passion for service. Roles are designed around reliable schedules and a minimum weekly hours commitment, with clear progression opportunities.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Proven ability to coach colleagues and develop others.
• Strong communication and problem-solving skills.

Responsibilities

• Lead the store team to deliver excellent in-store service.
• Be the go-to person for day-to-day operational queries.
• Coach colleagues and model great service.
• Support the Manager in delivering smooth store operations.

Skills

Team leadership

Customer service

Retail operations

Communication

Job description

Tesco UK is seeking a Shift Lead to guide in-store teams and ensure outstanding customer experiences. You will be the go-to person for daily operations, coach colleagues, and help maintain a welcoming, efficient store environment that reflects our focus on customers and colleagues alike.

We value quick thinking, strong communication, and a passion for service. Roles are designed around reliable schedules and a minimum weekly hours commitment, with clear progression opportunities.