Shift Leader: Inspire Teams, Deliver Outstanding Service

Tesco; Cardenden; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday allowance (20 days)

Flexible schedule

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with match

Discounts & shares

Cycle-to-work

Uniform provided

Job summary

Tesco is hiring a Shift Lead to supervise in-store operations and help deliver a great customer experience. You will work across store areas, lead the team, and be the go-to person for daily queries, while promoting inclusive teamwork and excellent service.

Ideal candidates will have prior team leadership in fast-paced retail, strong communication skills, and a passion for serving customers. Flexible hours and an inclusive work environment are offered by Tesco.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong service mindset with a passion for delivering great customer experience.
• Clear communication and the ability to lead and motivate a team.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Be the go-to person for day-to-day operational queries.
• Coach colleagues and model excellent service.
• Lead the store in the Manager's absence when required.
• Build positive, inclusive relationships to support the team.

Job description

Tesco is hiring a Shift Lead to supervise in-store operations and help deliver a great customer experience. You will work across store areas, lead the team, and be the go-to person for daily queries, while promoting inclusive teamwork and excellent service.

Ideal candidates will have prior team leadership in fast-paced retail, strong communication skills, and a passion for serving customers. Flexible hours and an inclusive work environment are offered by Tesco.