Shift Leader - Flexible Retail Team Lead

Tesco; Lower Blandford St Mary; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Holiday entitlement 20 days + bankhols

Flexible working from day one

Colleague Clubcard discount 10%

Wellbeing services

Life cover 5x pay and pension 7.5%

Discounts, shares and cycle-to-work

Uniform provided

Résumé du poste

Tesco is seeking a Shift Lead to guide store teams, deliver excellent customer service, and manage day-to-day operations across departments. You\'ll be the go-to person for queries, help maintain a positive, inclusive workplace, and step in for the Manager when needed.

Ideal candidates will have retail leadership experience, a passion for service, and strong communication skills to motivate and instruct colleagues in a fast-paced environment.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer\'s needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.

Responsabilités

• Lead the store team to deliver a great in-store experience.
• Work across departments and act as day-to-day operations lead.
• Build inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager\'s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues and model great service.

Connaissances

Team leadership

Customer service

Communication

Adaptability

Description du poste

Tesco is seeking a Shift Lead to guide store teams, deliver excellent customer service, and manage day-to-day operations across departments. You\'ll be the go-to person for queries, help maintain a positive, inclusive workplace, and step in for the Manager when needed.

Ideal candidates will have retail leadership experience, a passion for service, and strong communication skills to motivate and instruct colleagues in a fast-paced environment.