Shift Leader: Guaranteed Hours + Flexible Schedule

Tesco; Northern Ireland; On-site; GBP 21,000 - 28,000; Full time

Job summary

Tesco is seeking a Shift Leader to join our store team in a fast-paced retail environment. You’ll lead duty shifts, coordinate the team, and ensure clean, well-stocked operations while delivering excellent customer service.

You will supervise staff, coach colleagues, and support store performance to meet targets and safety standards. Flexible hours and career progression opportunities are available within Tesco.

Qualifications

• 18+ years old to apply.
• Willing to work varied shifts and weekends.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop.
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.

Skills

Customer service

Team leadership

Coaching

Communication

Job description

Tesco is seeking a Shift Leader to join our store team in a fast-paced retail environment. You’ll lead duty shifts, coordinate the team, and ensure clean, well-stocked operations while delivering excellent customer service.

You will supervise staff, coach colleagues, and support store performance to meet targets and safety standards. Flexible hours and career progression opportunities are available within Tesco.